Frequently Asked Questions

We handle everything from multi-camera live broadcasts and sports coverage to corporate events, live streaming, studio production, audio recording, captioning, and full post-production. If it involves a camera and a broadcast signal, we do it.

We're headquartered in Jacksonville, Florida. However, we serve clients nationwide - our mobile production trucks and flypack solutions can deploy to any location in the country.

Yes. Gemstone Media is a proud veteran-owned and operated business. The discipline, precision, and mission-focused mindset from military service is the foundation of how we run every production.

We've produced content for NFL, NBA, MLS, and NCAA organizations, including championship-level events like the SEC Championship. Our sports production team has decades of combined broadcast experience.

Absolutely. We provide professional multi-platform live streaming with broadcast-quality encoding, full redundancy, and real-time monitoring. We've maintained zero downtime across all client streams - ever.

We recommend 4-8 weeks for standard productions and 3-6 months for large-scale events. That said, we understand that production needs can be urgent - contact us and we'll do everything we can to accommodate your timeline.

We use cinema-grade cameras, 48-channel production trucks, professional lighting rigs, broadcast-standard audio equipment, and enterprise-grade streaming infrastructure. Every piece of equipment is maintained to the highest broadcast standards.

Yes. Our post-production services include editing, color grading and finishing, graphics and motion design, audio mixing and mastering, and final delivery in any format your distribution platform requires.

We offer both real-time captioning for live events and post-production subtitling with 99.9% accuracy. All our captioning services are fully ADA compliant with multi-language support available.

A flypack is a portable, self-contained production system that can be shipped or transported to any venue. It's ideal when you need broadcast-quality production in a location that doesn't have permanent production infrastructure - conferences, remote sporting events, corporate campuses, etc.

We deploy redundant systems at every level - backup cameras, redundant audio paths, multiple transmission paths (primary, secondary, and emergency cellular), and UPS power protection. Our military-trained crew rehearses every failure scenario.

Crew size scales to the project. A corporate live stream might need 3-5 people, while a multi-camera sports broadcast could require 20-30+ crew members. We right-size every team to deliver broadcast quality without unnecessary overhead.

Yes. Our veteran-owned status and security-conscious operations make us a trusted partner for government agencies, military organizations, and defense contractors who need broadcast production with the highest standards of professionalism and discretion.

Yes. We regularly produce content that's delivered simultaneously to broadcast networks, streaming platforms, social media channels, and internal corporate networks - all from a single production setup with platform-specific encoding.

Jacksonville is centrally located on the East Coast with major airport access, a growing media industry, proximity to major sports venues and corporate headquarters, and a favorable business climate. It gives us fast deployment capability to events across the Southeast and beyond.

We run fully redundant audio paths with backup chains that pick up seamlessly if the primary fails. For RF-heavy environments like stadiums, we use shielded cabling, dedicated wireless channels, and wired backup paths for every critical signal.

Yes. We provide professional podcast production including studio recording, field audio capture, editing, mixing, mastering, and distribution setup. Our broadcast-quality approach elevates podcast content above the typical consumer-grade production.

Absolutely. Visit our Projects page to see case studies from our portfolio, including live sports broadcasts, corporate events, streaming productions, and more. Each project page includes the challenge, solution, and results.

We approach every live event like a military mission. Months of pre-production planning, thorough technical rehearsals, redundant systems at every level, and a crew trained to respond to any scenario with muscle memory - not hesitation.

Yes. We deliver 4K HDR content across all platforms as standard. Our cameras, production trucks, and delivery pipelines are all 4K HDR capable, ensuring your content looks stunning on every screen.

Our multi-camera productions use up to 24+ camera feeds coordinated by a dedicated technical director. Each camera position has a warm backup ready to switch in under five seconds. We've delivered zero-interruption broadcasts at 75,000+ seat venues.

We serve professional sports leagues, Fortune 500 corporations, government and military organizations, nonprofit foundations, entertainment and music festivals, educational institutions, healthcare organizations, and technology companies.

While we're primarily a production company, we regularly consult on the technical production aspects of event planning - venue assessment, AV infrastructure requirements, streaming logistics, and technical rider development.

Every production is scoped individually based on crew size, equipment needs, location, duration, and deliverables. Contact us with your project details and we'll provide a detailed proposal. We believe in transparent pricing with no hidden fees.

Visit our Contact page or call us at 904-354-1553. Tell us about your project and timeline, and we'll schedule a consultation to discuss your needs and develop a production plan. From concept to broadcast - we're ready.

Yes. Our production team includes Emmy Award winners with decades of broadcast experience across sports, news, entertainment, and corporate production.

Our crew trains on every failure scenario until the response is muscle memory. We maintain redundant systems for cameras, audio, transmission, and power. In 15+ years of production, we've logged zero unrecoverable technical failures during live broadcasts.